On 9 September 2024, The Haven Resort announced its strategic collaboration with TUI BLUE, a leading international hotel chain, to improve the marketing and management of its esteemed property. This marks a new chapter for The Haven Resort in its efforts in delivering exceptional hospitality experiences. This collaboration merges The Haven Resort’s commitment to personalised luxury and TUI BLUE’s innovative approach to modern hotel management. Guests can expect the same warm and welcoming atmosphere, now enhanced by TUI BLUE’s signature touches, including a focus on exceptional services, sustainability, and tailored guest experiences.
The collaboration with TUI BLUE will elevate the quality and service of The Haven Resort and enhance it as a destination that meets the growing demands of today’s global travellers. The partnership with TUI BLUE brings a wealth of expertise, with an emphasis on high-quality service, outstanding dining, and a broad range of leisure activities.
Mr. Peter Chan, CEO of The Haven, says, “I am pleased to announce the collaboration of The Haven with TUI BLUE, Germany. This has come about after 2 years of discussion. With The Haven Resort, we have thus far attracted more than 140,000 foreign tourists from over 100 countries to stay with us in Ipoh. With the branding and expertise of TUI BLUE, we can comfortably expect extensive growth in the years to come.”
Mr. Artur Gerber, CEO of TUI BLUE, says, “It is with immense gratitude and excitement that I stand before you today at this grand opening of TUI BLUE The Haven Ipoh. Today marks a significant milestone and landmark occasion for the TUI BLUE brand as we proudly launch our first TUI BLUE hotel in Malaysia, right here in the enchanting city of Ipoh. I extend my heartfelt thanks to Mr. Chan, whose unwavering belief in our brand has been instrumental in bringing this vision to life. As we embark on this exciting journey together, I am confident that TUI BLUE The Haven Ipoh will set new standards of excellence in hospitality.”
Mr. Jan Noether, Executive Director of The Malaysian-German Chamber of Commerce and Industry (MGCC), says, “”I had in the past passed by Ipoh three times on my way to Penang. It is my first time in Ipoh and I am in heaven! It is really fantastic. I had the pleasure to spend the first hour here with Mr. Chan. This place is really really remarkable.” Regarding TUI, he provides the following information, “TUI is the biggest tour operator in the world. They have 19 million customers a year, 400 over hotels and resorts, 17 cruise ships, 5 airlines with 130 aircrafts, 1,200 travel agencies, and employees all over the world for its operation spans over 140 countries. We are very proud to have TUI BLUE in Ipoh, their very first venture in Malaysia. And I am certain, as part of the Malaysian-German Chamber of Commerce and Industry, that there are more ventures to come. I wish you all the success in your future endeavours.”
Dato’ Rumaizi bin Baharin @ Md Daud, The Mayor of Ipoh, says, “I am pleased to confirm that this partnership marks TUI BLUE’s inaugural entry into Malaysia and Singapore. I am confident that the collaboration between TUI BLUE and The Haven will be highly successful and will pave the way for TUI BLUE’s rapid expansion across Malaysia and Singapore, while The Haven extends its presence to Bintan, Indonesia. I would like to commend TUI BLUE for its astute choice. The Haven Ipoh is an exceptional resort, and Ipoh’s location is unmatched for such a development. Tourist arrivals to Ipoh have been increasing, and with TUI BLUE’s extensive network and connectivity, we anticipate a significant rise in tourism to Ipoh and Malaysia in the coming years.”
He adds, “I fully endorse Mr. Peter Chan’s view that Ipoh is an ideal resort destination. I extend my congratulations to The Haven and TUI BLUE for recognising these benefits and choosing this location to promote your resort globally.”
About TUI BLUE
TUI BLUE offers experience-oriented lifestyle travellers a hotel product tailored to their individual needs – for adults, families or holidaymakers interested in local culture and authentic experiences. BLUE Guides provide great hospitality with a personal touch and the BLUE App offers guests lots of activities at their choice. The experiences are tailored for all ages and range from entertainment in a relaxed atmosphere to a holistic fitness and well-being programme as well as a variety of excursions. TUI BLUE hotels stand for food experiences with a local touch, including authentic regional dishes while also catering for all dietary needs or nutrition plans. The hotel brand has more than 90 hotels worldwide and expanding its portfolio with a strong focus on Asia, the Middle East and Africa. TUI BLUE is a global brand of TUI Hotels & Resorts‘ leading leisure hotel portfolio. This collaboration with The Haven Resorts is the first maiden project into Malaysia and Singapore.
About TUI Group
The TUI Group is one of the world’s leading tourism groups and operates worldwide. The Group is headquartered in Germany. TUI shares are listed in the MDAX index of the Frankfurt Stock Exchange and in the regulated market of the Lower Saxony Stock Exchange in Hanover. TUI Group offers its 19 million customers integrated services from a single source and forms the entire tourism value chain under one roof. The Group owns over 400 hotels and resorts with premium brands such as RIU, TUI BLUE and Robinson and 16 cruise ships, ranging from the MS Europa and MS Europa 2 in the luxury class and expedition ships in the HANSEATIC class to the Mein Schiff fleet of TUI Cruises and cruise ships operated by Marella Cruises in the UK. The Group also includes Europe’s leading tour operator brands and online marketing platforms, for example for hotel-only or flight-only offers, five airlines with more than 130 modern medium- and long-haul aircraft and around 1,200 travel agencies. In addition to expanding its core business with hotels and cruises via successful joint ventures and activities in vacation destinations, TUI is increasingly focusing on the expansion of digital platforms. The Group is transforming itself into a global tourism platform company.
About The Haven
The Haven is an award-winning and unique resort-style hotel situated on the edge of a virgin forest, with an ever-flowing lake and a 280-million-year-old limestone outcrop 15 minutes from the city center of Ipoh, Malaysia. The luxurious resort consists of 150 suites with lavish facilities, including a specially designed seahorse-shaped 5-level swimming pool, 600m jogging track, clubhouse, restaurant, spa, sports facilities and helipad. A place with everything for everyone, The Haven is a sanctuary for those looking to escape the hustle and bustle of city life with activities that cater to families, couples, outdoor enthusiasts, foodies and more.
About The Haven Group
The Haven development is the brainchild of Peter Chan and Amy Lau of The Haven Group of Companies. Boasting over 20 years of experience in property development and operations, they are committed to excellence and building and maintaining relationships. The concept of The Haven is an informal family resort, catering to all ages, all races and nationalities. Security, service, facilities and food are its main emphasis. With its one-of-a-kind location, specially curated offerings and future expansion plans, The Haven aims to champion Perak and Malaysian tourism and boost the local economy by attracting tourists from all over the globe.
