Rio Aristo, Country Manager inDrive Indonesia, stated, “We understand that drivers are the most vital part of keeping the inDrive ecosystem running. As a ride-hailing platform with the lowest commission on the market, inDrive has consistently provided opportunities for drivers to earn more for every trip they make. But now with the challenging situation, we immediately establish a support protocol through this commission-free program.”
“The commission-free policy is designed to support our drivers in protecting their income. For many of them, every trip is the main source of daily earnings. We hope this initiative will aid them during this uncertain time,” Rio concluded.
inDrive has also introduced special in-app notifications to advise drivers and passengers to choose safe routes. This push is delivered into inDrive’s safety communication system, including the Emergency Button available in the app, and is supported by information delivered through CRM channels to the driver community. These efforts are designed to ensure that every journey is not only comfortable but also safe for all users.
This initiative underscores inDrive’s commitment to prioritize drivers’ welfare with transparency and strong community support remain at the core of every step the company takes.
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inDrive
inDrive is a global mobility and urban services platform. The inDrive app has been downloaded over 360 million times, and has been named the second most downloaded mobility app for the third consecutive year. In addition to ride-hailing, inDrive provides an expanding list of services, including intercity transportation, delivery, and financial services. In 2023, inDrive launched New Ventures, a venture and M&A arm.
inDrive operates in 888 cities in 48 countries. Driven by its mission of challenging injustice, the company is committed to having a positive impact on the lives of one billion people by 2030. It pursues this goal both through its core business, which supports local communities via a fair pricing model; and through the work of its impact programs.
