Cancellation Policy
The terms hereof shall constitute Innovatif Media Asia Sdn. Bhd (569378-P) (“Company”) cancellation and refund policy in relation to the Subscription Plans rendered on the Website (“Cancellation and Refund Policy”). Capitalised terms not defined herein shall have the meaning ascribed to them in the Terms of Use.
• Cancellation requests may be submitted by email or phone within 24 hours.
• The company will require (3) working days to process your cancellation request.
• Cancellation is only applicable for orders that have not been processed for shipping.
Refund Policy
Please note that refunds only apply to cancellation of subscriptions plans that have not been processed for shipping and are purchased at https://www.smartinvestor.com.my/subscription-new/ operated by Innovatif Media Asia Sdn Bhd.
Due to the nature of our business and products we sell, we will be unable to provide refunds for digital copies of our product once the e-copy has been provided.
For other Cancellation and Refund Enquiries
If you have any questions or concerns about our cancellation and refund policy, please email our customer support team at smartinvestor@inovatif.com.my or call us at (603) 7803 9892.
