In just five years, the company has expanded its operations into five thriving business verticals, establishing itself as a cornerstone of efficiency and excellence in Malaysia’s logistics ecosystem.
A Remarkable Growth Story
Launched in 2020, BEST Inc. Malaysia entered the market with a vision to redefine logistics through technology-driven solutions. By 2024, the company has achieved remarkable milestones, handling 500,000 parcels daily, operating 10 strategically located hubs, and overseeing 300 stations nationwide with a dedicated fleet of 1,500 riders.
Now, as BEST Inc. Malaysia enters 2025, its operations span five dynamic business verticals:
- BEST Express: Fast, reliable, and customer-centric parcel delivery services.
- BEST Cargo: Less-than-truckload (LTL) and full-truckload cargo services.
- BEST Supply Chain: Intelligent, end-to-end warehouse and distribution management.
- BEST Global: Cross-border supply chain solutions, Southeast Asia express/cargo networks, and overseas warehousing and distribution.
- BEST Software: Integrated SaaS solutions for new retail and e-commerce sectors.
2024: A Year of Milestones
In 2024, BEST Inc. Malaysia marked a significant achievement by hosting the Deputy Minister of Communications YB Teo Nie Ching during her official visit. She expressed her amazement at the company’s ground breaking technology and innovations, urging the logistics industry to move beyond traditional standards and embrace the future.
Additionally, BEST Inc. Malaysia launched its cutting-edge DWS (Dimensioning, Weighing, and Scanning) technology, further streamlining logistics operations and enhancing accuracy and efficiency. This innovation underscores the company’s commitment to staying at the forefront of industry advancements.
BEST Inc. remains committed to continuing its investments in Malaysia, further strengthening its infrastructure, expanding its capabilities, and supporting the nation’s economic growth.
Committed to Continue Invest In Malaysia
As BEST Inc. Malaysia looks toward the future, the company is aggressively seeking new business partners to join its journey of transformation. By fostering strategic collaborations, BEST Inc. aims to empower businesses, enhance customer experiences, and drive sustainable growth in the logistics industry.
“Our story is one of relentless dedication and innovation,” said Gavin Lu. Chief Executive Officer of BEST Inc Malaysia.
“As we step into 2025, we’re committed to forging partnerships that will shape the future of logistics and beyond. Together, we can build an ecosystem that not only meets today’s demands but also anticipates tomorrow’s opportunities.”
A Vision for the Future
BEST Inc. Malaysia remains steadfast in its mission to revolutionize the logistics landscape by leveraging advanced technologies, empowering local businesses, and creating value for its stakeholders. With its ambitious roadmap for 2025 and beyond, the company is poised to set new benchmarks in service excellence and industry innovation.
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